Privacy Policy

Effective Date: 2/15/26

Balance and Bloom Women’s Wellness (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how information is collected, used, and safeguarded when you visit our website.

By accessing or using this website, you agree to the terms of this Privacy Policy.

Information We Collect

Information You Voluntarily Provide

We may collect personal information that you voluntarily submit through this website, including when you:

  • Complete a contact or inquiry form

  • Request information about services

  • Communicate with us via email or secure messaging

This information may include your name, email address, phone number, and any information you choose to provide.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, such as:

  • Internet Protocol (IP) address

  • Browser type

  • Device information

  • Pages viewed

  • Date and time of access

This information is used for website functionality, analytics, and security purposes.

How We Use Your Information

Information collected through this website may be used to:

  • Respond to inquiries or requests

  • Provide information about our services

  • Improve website performance and user experience

  • Maintain website security

  • Comply with applicable legal and regulatory requirements

We do not sell, rent, or trade your personal information.

Protected Health Information (PHI)

This website is not intended for the submission of protected health information (PHI). Please do not submit medical, mental health, or sensitive personal information through website forms.

PHI is collected, used, and disclosed only through secure, HIPAA-compliant systems and is governed by our separate Notice of Privacy Practices.

Cookies and Tracking Technologies

This website may use cookies or similar technologies to enhance functionality and analyze site usage. You may adjust your browser settings to refuse cookies; however, some features of the website may not function properly as a result.

Third-Party Services

We may use third-party service providers (such as website hosting, analytics tools, or scheduling platforms) to operate this website. These providers may have limited access to information solely for the purpose of performing services on our behalf and are required to maintain appropriate safeguards.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect information collected through this website. While we take steps to protect your information, no electronic transmission or storage system can be guaranteed to be completely secure.

Links to Other Websites

This website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any external sites they visit.

Age Restriction

This website and our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from individuals under the age of 18.

Ohio Residents

This practice operates in accordance with applicable federal and Ohio state laws and regulations governing privacy and data protection. If you are an Ohio resident and have questions regarding your privacy rights, you may contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact:

Balance and Bloom Women’s Wellness
Email: admin@balanceandbloomoh.sprucecare.com
Phone: (614) 907-8256

Notice of Privacy Practices

Effective Date: 2/15/26

This Notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Our Responsibilities

Balance and Bloom Women’s Wellness (“Practice,” “we,” “us,” or “our”) is required by law to:

  • Maintain the privacy of your protected health information (PHI)

  • Provide you with this Notice of our legal duties and privacy practices

  • Follow the terms of this Notice

We reserve the right to change the terms of this Notice. Any changes will apply to all PHI we maintain and will be posted on our website.

How We May Use and Disclose Your Health Information

For Treatment

We may use and disclose your PHI to provide, coordinate, or manage your mental health care. This may include sharing information with other healthcare providers involved in your care.

For Payment

We may use and disclose your PHI to obtain payment for services provided, including billing insurance or verifying benefits.

For Health Care Operations

We may use and disclose your PHI for practice operations, including quality improvement, training, licensing, accreditation, and administrative purposes.

Other Permitted Uses and Disclosures

We may use or disclose your PHI without your authorization in certain situations, including:

  • As required by law

  • For public health and safety activities

  • For health oversight activities

  • For law enforcement purposes

  • To avert a serious threat to health or safety

  • For workers’ compensation or similar programs

Uses and Disclosures Requiring Authorization

We will obtain your written authorization before using or disclosing your PHI for purposes not described in this Notice. You may revoke an authorization in writing at any time, except to the extent that action has already been taken.

Telehealth Services

We provide services through secure, HIPAA-compliant telehealth platforms. While we take reasonable steps to protect your privacy, telehealth services may involve inherent risks related to electronic communication.

Your Rights Regarding Your Health Information

You have the right to:

Access Your Records

Request to inspect or obtain a copy of your health records.

Request Corrections

Ask us to amend your health information if you believe it is incorrect or incomplete.

Request Restrictions

Ask us to restrict certain uses or disclosures of your PHI. We are not required to agree to all requests.

Request Confidential Communications

Ask that we communicate with you in a specific way or at a specific location.

Receive an Accounting of Disclosures

Request a list of certain disclosures of your PHI.

Receive a Copy of This Notice

Request a paper or electronic copy of this Notice at any time.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services. You will not be retaliated against for filing a complaint.

Contact Information

For questions about this Notice or to exercise your rights, please contact:

Balance and Bloom Women’s Wellness
Email: admin@balanceandbloomoh.sprucecare.com
Phone: (614) 907-8256

Acknowledgment of Receipt

You may be asked to acknowledge that you have received a copy of this Notice. Your acknowledgment is not required to receive care.