Balance and Bloom Women’s Wellness (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how information is collected, used, and safeguarded when you visit our website.
By accessing or using this website, you agree to the terms of this Privacy Policy.
Information We Collect
Information You Voluntarily Provide
We may collect personal information that you voluntarily submit through this website, including when you:
Complete a contact or inquiry form
Request information about services
Communicate with us via email or secure messaging
This information may include your name, email address, phone number, and any information you choose to provide.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, such as:
Internet Protocol (IP) address
Browser type
Device information
Pages viewed
Date and time of access
This information is used for website functionality, analytics, and security purposes.
How We Use Your Information
Information collected through this website may be used to:
Respond to inquiries or requests
Provide information about our services
Improve website performance and user experience
Maintain website security
Comply with applicable legal and regulatory requirements
We do not sell, rent, or trade your personal information.
Protected Health Information (PHI)
This website is not intended for the submission of protected health information (PHI). Please do not submit medical, mental health, or sensitive personal information through website forms.
PHI is collected, used, and disclosed only through secure, HIPAA-compliant systems and is governed by our separate Notice of Privacy Practices.
Cookies and Tracking Technologies
This website may use cookies or similar technologies to enhance functionality and analyze site usage. You may adjust your browser settings to refuse cookies; however, some features of the website may not function properly as a result.
Third-Party Services
We may use third-party service providers (such as website hosting, analytics tools, or scheduling platforms) to operate this website. These providers may have limited access to information solely for the purpose of performing services on our behalf and are required to maintain appropriate safeguards.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect information collected through this website. While we take steps to protect your information, no electronic transmission or storage system can be guaranteed to be completely secure.
Links to Other Websites
This website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any external sites they visit.
Age Restriction
This website and our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from individuals under the age of 18.
Ohio Residents
This practice operates in accordance with applicable federal and Ohio state laws and regulations governing privacy and data protection. If you are an Ohio resident and have questions regarding your privacy rights, you may contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact:
Balance and Bloom Women’s Wellness Email: admin@balanceandbloomoh.sprucecare.com Phone: (614) 907-8256
Notice of Privacy Practices
Effective Date: 2/15/26
This Notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
Our Responsibilities
Balance and Bloom Women’s Wellness (“Practice,” “we,” “us,” or “our”) is required by law to:
Maintain the privacy of your protected health information (PHI)
Provide you with this Notice of our legal duties and privacy practices
Follow the terms of this Notice
We reserve the right to change the terms of this Notice. Any changes will apply to all PHI we maintain and will be posted on our website.
How We May Use and Disclose Your Health Information
For Treatment
We may use and disclose your PHI to provide, coordinate, or manage your mental health care. This may include sharing information with other healthcare providers involved in your care.
For Payment
We may use and disclose your PHI to obtain payment for services provided, including billing insurance or verifying benefits.
For Health Care Operations
We may use and disclose your PHI for practice operations, including quality improvement, training, licensing, accreditation, and administrative purposes.
Other Permitted Uses and Disclosures
We may use or disclose your PHI without your authorization in certain situations, including:
As required by law
For public health and safety activities
For health oversight activities
For law enforcement purposes
To avert a serious threat to health or safety
For workers’ compensation or similar programs
Uses and Disclosures Requiring Authorization
We will obtain your written authorization before using or disclosing your PHI for purposes not described in this Notice. You may revoke an authorization in writing at any time, except to the extent that action has already been taken.
Telehealth Services
We provide services through secure, HIPAA-compliant telehealth platforms. While we take reasonable steps to protect your privacy, telehealth services may involve inherent risks related to electronic communication.
Your Rights Regarding Your Health Information
You have the right to:
Access Your Records
Request to inspect or obtain a copy of your health records.
Request Corrections
Ask us to amend your health information if you believe it is incorrect or incomplete.
Request Restrictions
Ask us to restrict certain uses or disclosures of your PHI. We are not required to agree to all requests.
Request Confidential Communications
Ask that we communicate with you in a specific way or at a specific location.
Receive an Accounting of Disclosures
Request a list of certain disclosures of your PHI.
Receive a Copy of This Notice
Request a paper or electronic copy of this Notice at any time.
Complaints
If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services. You will not be retaliated against for filing a complaint.
Contact Information
For questions about this Notice or to exercise your rights, please contact:
Balance and Bloom Women’s Wellness Email: admin@balanceandbloomoh.sprucecare.com Phone: (614) 907-8256
Acknowledgment of Receipt
You may be asked to acknowledge that you have received a copy of this Notice. Your acknowledgment is not required to receive care.